Privacy Policy

Effective Date: April 21, 2026
Business Name: R Lingo Motors
Website: https://www.RLingomotors.com
Service Area: San Francisco Bay Area

1. Introduction

R Lingo Motors (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our vehicle rental services.

By using our website or booking a vehicle with R Lingo Motors, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you book a vehicle or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Driver’s license information
Date of birth
Payment information
Insurance details (if applicable)

B. Booking & Rental Information

Rental dates
Vehicle preferences
Pickup and drop-off locations
Rental history

C. Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Pages visited
Cookies and usage data

3. How We Use Your Information

We use your information to:

Process vehicle reservations
Verify driver eligibility
Process payments
Communicate booking confirmations and updates
Provide customer support
Improve website performance
Prevent fraud and ensure security
Comply with legal requirements

4. Payment Processing

Payments are processed through secure third-party payment providers. R Lingo Motors does not store full credit card information on our servers. All payment transactions are encrypted and handled in compliance with industry security standards.

5. Fleet Management & Third-Party Platforms

R Lingo Motors may use third-party fleet management or booking software (such as Fleetwire or similar services) to manage reservations and rental agreements.

These providers may process personal information on our behalf under strict confidentiality and security obligations.

6. Cookies & Tracking Technologies

Our website uses cookies to:

Improve user experience
Remember preferences
Analyze website traffic
Enhance functionality

You can disable cookies in your browser settings, but some website features may not function properly.

7. How We Share Information

We do not sell your personal information.

We may share information with:

Payment processors
Fleet management platforms
Insurance providers (if required for a rental claim)
Legal authorities when required by law

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no online system can be guaranteed 100% secure. We encourage users to take precautions when sharing personal data online.

9. Data Retention

We retain personal information for as long as necessary to:

Fulfill rental agreements
Comply with legal obligations
Resolve disputes
Enforce agreements

10. Your Rights

Depending on your location, you may have the right to:

Request access to your data
Correct inaccurate information
Request deletion of personal data
Withdraw consent (where applicable)

To make a request, contact us at:

Email: info@rlingomotors.com
Phone: (415) 377-1293

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

12. Children’s Privacy

If the account becomes delinquent, Renter agrees to pay collection costs, attorney’s fees, court costs, and allowable interest.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have questions about this Privacy Policy, please contact:

R Lingo Motors
1515 Aurora Drive, #103F
San Leandro, CA 94577

Email: info@rlingomotors.com
Phone: (415) 377-1293